Leading the Way in Neurodiverse-Friendly Hospitality

New initiatives and programs are emerging to make travel experiences more inclusive, and Marriott properties are playing a crucial role in this evolution. Recently designated as a Certified Autism Center by the International Board of Credentialing and Continuing Education Standards (IBCCES), the JW Marriott Desert Springs Resort & Spa in California has made a significant stride in fostering inclusivity and accessibility. The property has equipped its associates with the necessary training, tools, and skills to cater to guests with autism and other sensory needs, and was recently highlighted by BizBash for its efforts. The resort also offers a property map highlighting low-sensory areas where guests can find tranquility and relaxation away from stimulating environments. Similarly, The Westin Resort & Spa, Puerto Vallarta introduced "temper tents" equipped with padded mats and stress balls, aimed at enhancing the comfort of autistic guests during their stay. Both resorts were recently spotlighted in a story for AFAR, showcasing their commitment to catering to the needs of autistic travelers.

By offering specialized amenities and services, these properties are setting a new standard for neurodiverse-friendly hospitality, reaffirming Marriott's commitment to inclusivity and its dedication to creating a welcoming and supportive environment for all guests.