Meeting Success for the Louisiana State Bar Association
The Louisiana State Bar Association recently met at The Ritz-Carlton, New Orleans in late August. This gathering was the organization’s first in-person meeting in 6 months. A long-time partner of The Ritz-Carlton, New Orleans, the organization trusted the hotel to operate within the approved CDC guidelines and enforce the city’s unique health and safety laws without interfering with the guest’s overall experience.
Sanitation stations were thoughtfully placed throughout the hotel, as well as signage reminding guests of handwashing, mask-wearing and social distancing. All staff wore personal protective equipment, and Front Desk agents were clearly visible behind safety plexiglass. Guest rooms were deep cleaned between each guest. Elevator capacity was limited to two guests or one family at a time. These combined efforts gave guests the peace of mind knowing they were meeting in a safe environment
The hotel staff patiently walked the organization through the entire process, clearly conveying what COVID-19 precautions were being implemented. Since buffet food service was not permitted, food items at coffee breaks were individually wrapped to reduce high touch contact, and hot plates were presented under covers. An attendant was positioned at coffee and hot tea stations to prepare beverages. Meeting rooms were set to encourage social distancing with one person per six-foot table. For those attendees dialing in, the PSAV Event Technology team went above and beyond to ensure the audio equipment provided an exceptional experience without being obtrusive or unduly straining on the budget. This need to support virtual attendees drastically increased mid-event due to Hurricane Laura’s landfall.
The Louisiana State Bar Association commended The Ritz-Carlton, New Orleans for their commitment to duty of care, dedication to customer service, remarkable attention to detail and ability to pivot in the face of a global pandemic without sacrificing quality. The hotel looks forward to welcoming them back for years to come.